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App Privacy Policy


Last Updated: March 18, 2026

 

Double Nickel Campground (“we,” “our,” or “us”) operates the Double Nickel Campground mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your information when you use our App.

 

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Site number

  • Account login credentials

User-Submitted Information

  • Visitor registrations (names, license plates, notes)

  • Issue reports (including optional photos)

  • Orders (firewood, ice, etc.)

  • Scavenger hunt participation and scores

  • Golf participation and scores

Device & Usage Information

  • App usage data (features used, interactions)

  • Push notification preferences

Location Information (Future Use)

  • We may collect location data to improve services such as navigation, safety alerts, or campground-specific features.

  • Location data will only be collected if you grant permission through your device settings.

 

2. How We Use Your Information

We use your information to:

  • Provide and operate campground services

  • Manage reservations and site-related data

  • Process orders and service requests

  • Send notifications (alerts, updates, reminders)

  • Improve app functionality and user experience

  • Respond to support requests and reported issues

 

3. Payments and Financial Information

  • We do not store any credit card or processing information in the app

 

4. Sharing of Information

We do not sell your personal information.

We may share information only in these situations:

  • With campground staff to provide services

  • With trusted third-party service providers (e.g., payment processors, app hosting platforms)

  • When required by law, regulation, or legal process

  • To protect the safety, property, or rights of the campground, guests, or others

 

5. Data Storage & Security

We take reasonable measures to protect your information, including:

  • Secure data storage through our app platform and service providers

  • Restricted access to authorized personnel only

However, no system is completely secure, and we cannot guarantee absolute security.

 

6. Push Notifications

If you opt in, we may send notifications related to:

  • Campground alerts (weather, fire bans, emergencies)

  • Orders and service updates

  • Events and activities

You can disable notifications at any time through your device settings.

 

7. Your Choices

You may:

  • Update your account information within the app

  • Request deletion of your account

  • Delete your account within the app by going to My Info > Update User ID > Delete Account

  • Opt out of notifications at any time

 

8. Third-Party Services

Our app may rely on third-party platforms (such as Adalo and integrated service providers) to operate. These providers may collect and process data according to their own privacy policies.

 

9. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app with a revised “Last Updated” date.

 

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Double Nickel Campground
Phone: 402-728-5558
Email: contact@doublenickelcampground.com

By using this App, you agree to this Privacy Policy.

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